We are thrilled to announce a significant enhancement to your Truss banking experience:
You can now choose who pays the card fee for receivables - you or your customers.
When your customers opt to pay a payment request via card, a card fee of $0.30 + 3.5% of the transaction amount is applied. By default, this fee has been charged to your customer. Now, you have the power to decide who bears this fee:
As a reminder, we still offer the option for your customers to pay via ACH bank transfer at no cost. This method remains a great alternative for fee-free transactions.
You can find detailed instructions on changing the card fee settings in this article.
This update gives you greater control and flexibility, ultimately enhancing your business transactions with Truss.
As always, our team is here to support you. If you have any questions or need assistance setting up this new feature, please email us.