Latest News from Truss
New feature
Feature update

Instant Vendor Checkout

Matthew avatar
Shared by Matthew • September 06, 2024

We are excited to introduce a new feature on Truss that adds significant value to your business: Instant Vendor Checkout. This feature is designed to improve your vendor relationships by enabling instant access to funds on bill payments, even on weekends and holidays.

Give Vendors Instant Access to Funds

When you send bill payments to your vendors via a payment link, they will now see an Instant Withdrawal option during checkout, alongside the existing payment methods standard bank transfer and check delivery. This means vendors can access their funds immediately, enhancing their cash flow and operational efficiency.

The best part: The instant withdrawal for vendors works 24/7, including weekends and bank holidays.

There is a 1.5% fee for instant withdrawals, which will be carried by the vendor accepting the funds. Your vendors still have the option to accept funds for free via standard bank transfer or check delivery.

We believe this new feature will provide significant benefits to your vendors and strengthen your supplier relationships. If you have any questions or need assistance with this new feature, please do not hesitate to contact our support team.

New feature
Feature update

Improved Bill Payments & And More

Matthew avatar
Shared by Matthew • July 25, 2024

We are thrilled to announce some exciting new features and updates to Truss that will enhance your banking and payments experience. Here’s what’s new:


1) Partial Bill Payments

We understand the need for flexibility in managing bill payments. With our new partial bill payment feature, you can now:

  • Make progress payments on bills by paying them partially.
  • Pay bills using different payment methods (e.g., part via Direct Deposit, part via check).
  • Easily track outstanding and paid balances as all payments associated with a bill will be shown on the bill itself.
  • Easily review & approve draft payments created by bookkeepers or project manager.

Note: The partial bill payments feature is not designed for automatic, recurring payments. Each partial payment needs to be initiated individually.


2) Mark Bills as Paid

You now have the ability to mark a bill as paid, even if you’ve used a payment method outside of Truss. This feature allows you to:

  • Specify and document how the bill was paid, providing a comprehensive record of your payments.

3) Imported QuickBooks Bills

To streamline your workflow, we’ve made an update to how QuickBooks bills are imported:

  • Imported bills now go into an "Unpaid" state rather than a "Pending approval" state.
  • Admin users can then create a payment on the bill to be sent to the vendor. Bookkeepers and Project Managers can create draft payments that will move the bill into the “Pending approval” state and notify the admin to approve and send.
  • If you want to re-open a previously paid Quickbooks bill to send additional payments, you can update the bill in Quickbooks and manually ‘Resync’ the bill in Truss to move the bills status from “Paid” to “Partially paid.”

4) Updated QuickBooks Invoices

We’ve also made improvements to how QuickBooks invoices are updated in Truss:

  • When you want to collect additional payments on a Quickbooks invoice that was previously paid in Truss, all you have to do is update the invoice in Quickbooks and it will automatically change the invoice status in Truss from "Paid" to "Partially paid."
  • This makes it easier for clients who use progress payments with a single invoice that changes over time, ensuring accurate tracking of payments and outstanding balances.

5) New Partnerships on the Marketplace

We are excited to introduce two new partners to our marketplace:

  • RenoFi offers home renovation loans up to $500,000 without the need for refinancing, draws, or inspections. Access RenoFi Loans for free through the 'Rewards' page on your Truss dashboard.
  • Drillbit provides hands-off office work for home service businesses using AI employees. Get 50% off platform fees for 3 months plus 3 full-time AI employees at no extra cost when you mention Truss during your demo call.

Updated Privacy Policy

We have updated our privacy policy to provide more control over your data by including an additional link to opt out of third party marketing services. You can find the updated version on our website.


We hope you find these new features valuable and that they enhance your overall experience with Truss.

If you have any questions or feedback, please do not hesitate to reach out to our support team.

Promotional
Update

Refer Truss & Get Rewarded

Matthew avatar
Shared by Matthew • July 04, 2024

We are excited to share some updates to enhance your Truss experience.

1. Introducing the Truss Referral Program

Starting today, you can earn up to $150 in gift cards of your choice for every qualified construction business you refer to Truss. Here’s how it works:

  • Refer a builder through the form on this link
  • If they schedule and complete a demo with us, you both receive $50
  • Earn an additional $100 once your referral completes their first transaction on Truss

There’s no limit to the number of people you can refer, so your earning potential is unlimited! Start referring people today and watch rewards roll in.


2. New Partner Offer with Homerenu

Check out our latest partner offer by Homerenu, your AI-admin assistant for kitchen and bathroom renovations:

All Truss users get 1 month free and 50% off the basic plan for the first three months. You can access this deal through the ‘Rewards’ tab on your Truss dashboard.


We are committed to continuously improving Truss to meet your needs. If you have any questions or feedback, please don’t hesitate to reach out to our support team.

Product update

Checkbook Ordering

Matthew avatar
Shared by Matthew • June 13, 2024

We are excited to share a new feature that will enhance your Truss experience:

We understand some vendors still prefer physical checks. That’s why we’re pleased to announce you can now order a customized checkbook for your Truss account.

How to order your Truss checkbook

As a valued existing customer, you can now order your own customized Truss checkbook by following the order checkbook steps through the dashboard.

Our Business On-The-Go checkbook includes 50 checks with a register and vinyl cover. Your custom business name, address, and phone number will be included in the top left corner of the check.


We are committed to continuously improving Truss to meet your needs. If you have any questions or need assistance, please don’t hesitate to reach out to our support team. We look forward to continuing to support your business needs.

Best regards,

Matthew Smith

CEO, Truss

Product update

Retry Failed Bill Payments

Matthew avatar
Shared by Matthew • May 29, 2024

We understand managing bill payments is a critical part of your business. To make this process smoother and more efficient for you, we have introduced the ability to retry failed bill payments.


Update and Retry

If you enter invalid information when creating a bill, or if your vendor enters their information incorrectly when accepting a payment, you can now update and retry the bill payment without having to create a new bill.

More details on how to retry failed bills here.

If you have any questions or need assistance with this new feature, our support team is here to help. Feel free to reach out to us, we’re happy to help.


Coming Soon: Partial Bill Payments

We are also excited to let you know that we are currently working on a partial bills feature. This will allow you to pay bills partially within Truss, providing even more flexibility in managing your bills. Stay tuned for more updates!

Product update

Improved Bills Dashboard

Matthew avatar
Shared by Matthew • May 16, 2024

At Truss, we’re always looking for ways to enhance your banking and payments experience. We're thrilled to share some significant updates and a sneak peek at what's coming next!

Enhanced Bill Management Made Easy

1. New "Create Bills" Flow

Creating bills is now smoother than ever with our new flow. You can upload attachments directly and review details simultaneously, ensuring accuracy and saving you time.

2. Imported Bills Table

Bills imported from Quickbooks Online will now directly populate into the table on your Bills Dashboard in Truss. This gives you a clearer and more comprehensive view of all your outstanding bills.

3. Streamlined Approval Process

Imported bills from Quickbooks Online will automatically be set to "pending approval," and the account admin(s) will receive notifications to review these.

4. Review & Edit In One Go:

Account admins now have the ability to edit bill details during the review process, providing more control and flexibility.


New Partner Deals

We are thrilled to announce the launch of two new partner deals available on the Partnerships Marketplace:

CompanyCam is a photo-based documentation and communication tool that makes it easy for contractors and crews to keep track of projects in real time.

Truss users get a 14-day free trial and 25% off the first two months.

JobTread empowers you with simple yet powerful project management and construction estimating software to help you tackle projects more efficiently.

Truss users get 50% off their first month.

You can view and access these deals on the "Rewards" page of the Truss dashboard.


COMING SOON

Instant Withdrawals for Vendors

We are excited to announce that we are working on a game-changing feature that will allow vendors to instantly withdraw funds when accepting payments, even on bank holidays and weekends, for a small fee. Vendors will continue to have the existing options to accept funds for free via ACH, check or Truss.


Stay tuned for more updates as we continue to innovate and enhance your experience with Truss.

As always, we are here to help. If you have any questions about the new features or any feedback on how we can serve you better, please do not hesitate to reach out.

We look forward to supporting your continued success!

Product update
New feature

Send Checks From Truss

Matthew avatar
Shared by Matthew • April 30, 2024

We are thrilled to announce a new payment feature that provides added flexibility for your vendor bill payments.

Introducing Check Payments to Vendors

When you send a bill payment to a vendor, they can now accept the payment via a mailed check, in addition to our existing payment methods,

If you know your vendor prefers a check, you can also choose the check delivery option when initiating the bill payment.

How It Works

You can either choose 'Check delivery' as the payment method when making a bill payment and enter your vendor's address for them.

Or, if you select 'Let vendor decide' how to accept the payment, they can choose the 'Check delivery' option when accepting the payment.

A check will be sent to the provided address and delivered within 5-7 business days.

Learn more about how to send a check here.

Benefits for You

No Additional Cost: There is no cost for sending checks, either for you or your vendors.

No Setup Required: This feature is automatically available for all your bill payments — no need to enable anything on your part.

Transparency and Control: Easily track and cancel check payments from your dashboard.


Coming Soon

Order Checkbooks from Your Truss Account

To further enhance your payment capabilities, we are excited to announce that soon you will be able to order checkbooks directly from your Truss account.

This will allow you to maintain a physical checkbook for any immediate or onsite payments.

Simplified Bill Payments and Vendor Checkout

We will soon update the user interface for bill payments and the vendor payment checkout process.

These updates will make it easier for you to manage bill payments in Truss and simplify the process for vendors to accept payments.


Should you have any questions or need further information, feel free to contact our support team. We are here to assist you!

Product update
Promotional

Introducing Card Offers

Matthew avatar
Shared by Matthew • April 17, 2024

We are thrilled to announce the launch of an exciting new rewards benefit on our platform - Card Offers!


What are Card Offers?

Card Offers are special deals that allow you to earn more Truss points. We are excited to bring you two distinct types of offers:


1. Card-linked Offers

Earn extra points on your purchases by using your Truss card at specific vendors in-store or online. While most of these offers are automatically activated when you use your Truss card, a select few might require activation in your Rewards portal.

To view all deals, you'll need to:

  1. Visit the Truss "Rewards" page on your Truss dashboard
  2. Click the “Redeem points” button
  3. "Card linked offers” from the list of redemption categories

As time progresses, we will expand our list of offers by adding more merchants and deals.


2. Affiliate Offers

Enhance your online shopping with affiliate offers from top merchants, including Home Depot, Lowe's, and ACE Hardware. For instance, right now you can earn 2 points per $1 spent at ACE Hardware through the unique link in your rewards portal.

To take advantage of these deals, you'll need to:

  1. Visit the Truss Rewards portal and click the “Redeem points” button
  2. Select "Affiliate offers"
  3. Click on the offer you wish to redeem. You will see a "Shop Now" button, leading to the merchant's site through our unique offer link.
  4. Use this button to navigate to the store and to complete your purchase in the same browser window. This ensures your discount is applied, and your purchase is tracked correctly to award you the points.

Should you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We look forward to bringing you more value and enhancing your banking experience with every step.

New feature
Feature update

Instant Withdrawals, Check Printing & More!

Matthew avatar
Shared by Matthew • April 15, 2024

We're thrilled to announce the rollout of three new features designed to offer you greater flexibility and convenience.

1. Instant Withdrawals

This new feature allows you to seamlessly transfer funds from your Truss account to a third-party bank account, with instant settlement.

  • How to use: Initiate a withdrawal and connect a bank account using its associated debit card number
  • Instant withdrawal fees: 1.5% of the transaction amount
  • Daily instant withdrawal limit: Set based on your account activity

Please note: This feature is currently only available for accounts that have completed additional verification. If you don’t see the instant withdrawal option when withdrawing funds, and you would like access to this feature, please contact our support team.

Learn more about how to withdraw funds instantly here.

2. Check Printing

We're excited to introduce Check Printing directly from your Truss account. This feature enables you to print checks with ease, using the routing information available on the 'Cash Account' page of your Truss dashboard with a check printer.

Please note: Printed checks will clear based on the ‘Debitable balance’ held in your Truss account. Please ensure your Debitable balance is high enough before sending a check. You can find your balance details under ‘View summary’ on your Cash account dashboard.

Learn more about how to print checks here.

3. Filtered Bills and Invoice View

To further streamline your financial management process, we've simplified bills and invoice filters. This update lets you filter and view bills and invoices by their status with a single click.

These updates are available now on your Truss dashboard. Should you need any assistance or have any questions, our dedicated support team is here to help you make the most out of these new additions.

We love hearing from our users! If you have any feedback or suggestions for future updates, please don't hesitate to reach out.

Feature update
New feature

Pay Vendors by Text & Bill Reminders

Matthew avatar
Shared by Matthew • April 10, 2024

We’re excited to announce two new features to streamline your vendor payments with Truss! Now, not only can you pay vendors via text, but you can also nudge them with friendly reminders for pending bill payments.


1. Pay vendors via text message

Make it easier for your vendors to accept payments by notifying them via text. Here’s how it works:

  1. Enter a Phone Number: Add your vendor's mobile number and choose the “Text message” option to initiate payment.
  2. Instant Text Notification: Your vendor receives a text with a secure payment link.
  3. Quick Payment Acceptance: Your vendors can accept the payment directly from the text through a secure link where they can deposit funds into their account of choice.

For detailed instructions, view this article.


2. Send bill reminders

Never let a bill payment slip through the cracks again. You can now send reminders for pending bill payments to your vendors via text and/or email. Your vendors will get a gentle nudge with the original payment link for easy access.

Learn how to send bill reminders here.


Exciting New Partnerships

We're also excited to introduce three new partner companies, offering exclusive deals for all Truss users, available through the ‘Rewards’ page of your dashboard.

  • Global Virtual Experts offers virtual solutions for real business needs, including accounting, marketing, and admin assistants. Truss users will receive 25% off for the first 3 months of service fees.
  • Protiv helps motivate hourly workers, improving production and quality through an integrated performance-based incentive program. ​Truss users get their first month free.
  • Curri is an app for contractors to instantly connect with a network of drivers to get material and supplies delivered to their job site. ​Truss users get $40 off the first delivery.

Coming soon: Check sending & check books

  • Check sending: In the near future, you'll be able to send checks directly from your Truss account, adding yet another level of convenience to your payment options.
  • Check books: Need a physical check? You'll soon be able to order personalized check books right from Truss

As always, your feedback is invaluable to us. Don't hesitate to reach out if you have any questions or need a hand getting started.