We are thrilled to announce the launch of an exciting new rewards benefit on our platform - Card Offers!
Card Offers are special deals that allow you to earn more Truss points. We are excited to bring you two distinct types of offers:
Earn extra points on your purchases by using your Truss card at specific vendors in-store or online. While most of these offers are automatically activated when you use your Truss card, a select few might require activation in your Rewards portal.
To view all deals, you'll need to:
As time progresses, we will expand our list of offers by adding more merchants and deals.
Enhance your online shopping with affiliate offers from top merchants, including Home Depot, Lowe's, and ACE Hardware. For instance, right now you can earn 2 points per $1 spent at ACE Hardware through the unique link in your rewards portal.
To take advantage of these deals, you'll need to:
Should you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We look forward to bringing you more value and enhancing your banking experience with every step.
We're thrilled to announce the rollout of three new features designed to offer you greater flexibility and convenience.
This new feature allows you to seamlessly transfer funds from your Truss account to a third-party bank account, with instant settlement.
Please note: This feature is currently only available for accounts that have completed additional verification. If you don’t see the instant withdrawal option when withdrawing funds, and you would like access to this feature, please contact our support team.
Learn more about how to withdraw funds instantly here.
We're excited to introduce Check Printing directly from your Truss account. This feature enables you to print checks with ease, using the routing information available on the 'Cash Account' page of your Truss dashboard with a check printer.
Please note: Printed checks will clear based on the ‘Debitable balance’ held in your Truss account. Please ensure your Debitable balance is high enough before sending a check. You can find your balance details under ‘View summary’ on your Cash account dashboard.
Learn more about how to print checks here.
To further streamline your financial management process, we've simplified bills and invoice filters. This update lets you filter and view bills and invoices by their status with a single click.
These updates are available now on your Truss dashboard. Should you need any assistance or have any questions, our dedicated support team is here to help you make the most out of these new additions.
We love hearing from our users! If you have any feedback or suggestions for future updates, please don't hesitate to reach out.
We’re excited to announce two new features to streamline your vendor payments with Truss! Now, not only can you pay vendors via text, but you can also nudge them with friendly reminders for pending bill payments.
Make it easier for your vendors to accept payments by notifying them via text. Here’s how it works:
For detailed instructions, view this article.
Never let a bill payment slip through the cracks again. You can now send reminders for pending bill payments to your vendors via text and/or email. Your vendors will get a gentle nudge with the original payment link for easy access.
Learn how to send bill reminders here.
We're also excited to introduce three new partner companies, offering exclusive deals for all Truss users, available through the ‘Rewards’ page of your dashboard.
As always, your feedback is invaluable to us. Don't hesitate to reach out if you have any questions or need a hand getting started.
We're excited to roll out a new feature that allows you to create and send invoice notifications directly to your clients via text, making it even quicker and easier for them to pay invoices.
When creating an invoice in Truss, you now have the option to notify your clients via text and/or email. To send an invoice via text, you simply need to add a phone number to your customer’s profile.
Your clients can access and pay the invoice directly from a link sent to them via text.
In case of unpaid invoices, you can also send payment reminders via text. Please note, reminders follow the initial method of invoice delivery.
This feature is live and available on your Truss account today. You can find more details about how it works here.
We're also excited to announce that check printing functionality will soon be available on Truss. This will enable you to seamlessly print checks directly from your Truss account, adding another layer of convenience and flexibility to your financial transactions.
We are here to support your business growth and financial management every step of the way. Your feedback is invaluable to us, so please do not hesitate to reach out with any questions, comments, or suggestions you may have.
We're excited to share that we have launched the Truss Partnerships Marketplace, designed to bring you exclusive deals on a variety of essential tools for construction companies.
This is just the beginning! We are committed to continuously expanding our marketplace with new partners and deals to support your business's every need. As we strive to grow together, we're always on the lookout for potential partnerships that could bring additional value to you.
If you have any vendors or service providers in mind that you believe should be part of our marketplace, please let us know. Your suggestions help us ensure that we're enhancing our community with resources that matter most to you.
Log into your Truss app and go to the “Rewards” section to view more details about all partners and deals.
Thank you for choosing Truss. We can't wait to see your business thrive with these new resources. Need help or have questions? Reach out to our support team. We’re happy to help.
We're excited to introduce the ability to accept partial payments on invoices and accept card payments over the phone.
Here's a quick walk-through video of what's new – or you can keep reading.
To make our platform more intuitive, we’ve renamed 'Receivables' to 'Invoices'. This update allows each invoice to support multiple payments.
Offer your customers more flexibility with the ability to pay invoices partially and with multiple payment methods, including ACH and credit card.
Your customers can view their payment history and outstanding amount, improving trust and communication.
When viewing an invoice, you will see all associated payments in the sidebar, along with the paid and outstanding invoice amount.
Please note: Your existing payment requests have been seamlessly converted into invoices, ensuring a smooth transition to the new system. No action is required from you.
Expanding our payment options, we're excited to introduce the ability to accept card payments over the phone.
Learn how to accept card payments over the phone here.
Log in to your Truss account to explore these new features. If you have questions or need help, don’t hesitate to reach out to our support team.
Today marks the exciting launch of the Truss Card Rewards Program! We've designed this program to add extra value to your everyday business expenses.
Celebrate with us! Spend $25,000 or more using your Truss card within the first 60 days of the program and earn 50,000 Truss Bonus Points. This is our special way to thank you for your loyalty and trust.
Start earning today! You can review your points and redemption offers by going to the 'Rewards' section on your Truss dashboard.
Note: You are automatically enrolled in the Truss card rewards program – no action is required to start earning points. To start redeeming points, you will be asked to accept the Truss Card Reward Terms.
Redeem your Truss Points for:
Curious about the Truss cards and rewards program? Book a call with our team or send us an email. We’re here to guide you through maximizing your Truss experience.
1. Accept card payments over the phone
We're thrilled to inform you that we're soon launching a feature that will enable you to accept card payments seamlessly over the phone.
2. Partial payments
Another exciting feature that is coming up is partial payments. This will give you the option to allow your customer to pay invoices partially.
To support this new feature, we have updated our Terms of Service (TOS). We encourage you to review these updates to understand how this new functionality can enhance your Truss experience.
Thank you for being a vital part of the Truss community. Let's make every transaction rewarding!
We are thrilled to announce the upcoming launch of the Truss Card Rewards Program, set to begin on February 12th. This program is specially designed for you, offering an exciting way to make your daily business purchases more rewarding.
To celebrate this launch, we're offering an exclusive promotion. Spend $25,000 or more with your Truss card within the first 60 days of the program launch, and you'll receive 50,000 Truss Bonus Points. This is our way of saying thank you for your continued trust and support.
Your Truss Points can be redeemed for a variety of attractive offers, giving you the flexibility to choose rewards that best suit your needs:
Want to know more about the Truss cards and rewards program? Book a call with our team for a detailed walkthrough, or email us. We're here to help you make the most out of your Truss experience.
Truss is a financial technology company and not a bank. Banking services are provided by Thread Bank, Member FDIC. Visa® Cards are issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa is accepted.
We are thrilled to announce a significant enhancement to your Truss banking experience:
You can now choose who pays the card fee for receivables - you or your customers.
When your customers opt to pay a payment request via card, a card fee of $0.30 + 3.5% of the transaction amount is applied. By default, this fee has been charged to your customer. Now, you have the power to decide who bears this fee:
As a reminder, we still offer the option for your customers to pay via ACH bank transfer at no cost. This method remains a great alternative for fee-free transactions.
You can find detailed instructions on changing the card fee settings in this article.
This update gives you greater control and flexibility, ultimately enhancing your business transactions with Truss.
As always, our team is here to support you. If you have any questions or need assistance setting up this new feature, please email us.
We're celebrating 2024 with increased efficiency and a significant enhancement to Truss invoicing: the ability to edit invoices directly!
You can now easily edit the data on any existing, unpaid invoice.
Gone are the days of canceling and creating a new invoice for every small change.
How It Works
This improvement saves you time and reduces the administrative time of invoice adjustments. Learn more here.
Looking forward to a productive 2024 together.
Our support team is always here to help if you have any feedback or questions.