Latest News from Truss
Product update

Checkbook Ordering

Matthew avatar
Shared by Matthew • June 13, 2024

We are excited to share a new feature that will enhance your Truss experience:

We understand some vendors still prefer physical checks. That’s why we’re pleased to announce you can now order a customized checkbook for your Truss account.

How to order your Truss checkbook

As a valued existing customer, you can now order your own customized Truss checkbook by following the order checkbook steps through the dashboard.

Our Business On-The-Go checkbook includes 50 checks with a register and vinyl cover. Your custom business name, address, and phone number will be included in the top left corner of the check.


We are committed to continuously improving Truss to meet your needs. If you have any questions or need assistance, please don’t hesitate to reach out to our support team. We look forward to continuing to support your business needs.

Best regards,

Matthew Smith

CEO, Truss

Product update

Retry Failed Bill Payments

Matthew avatar
Shared by Matthew • May 29, 2024

We understand managing bill payments is a critical part of your business. To make this process smoother and more efficient for you, we have introduced the ability to retry failed bill payments.


Update and Retry

If you enter invalid information when creating a bill, or if your vendor enters their information incorrectly when accepting a payment, you can now update and retry the bill payment without having to create a new bill.

More details on how to retry failed bills here.

If you have any questions or need assistance with this new feature, our support team is here to help. Feel free to reach out to us, we’re happy to help.


Coming Soon: Partial Bill Payments

We are also excited to let you know that we are currently working on a partial bills feature. This will allow you to pay bills partially within Truss, providing even more flexibility in managing your bills. Stay tuned for more updates!

Product update

Improved Bills Dashboard

Matthew avatar
Shared by Matthew • May 16, 2024

At Truss, we’re always looking for ways to enhance your banking and payments experience. We're thrilled to share some significant updates and a sneak peek at what's coming next!

Enhanced Bill Management Made Easy

1. New "Create Bills" Flow

Creating bills is now smoother than ever with our new flow. You can upload attachments directly and review details simultaneously, ensuring accuracy and saving you time.

2. Imported Bills Table

Bills imported from Quickbooks Online will now directly populate into the table on your Bills Dashboard in Truss. This gives you a clearer and more comprehensive view of all your outstanding bills.

3. Streamlined Approval Process

Imported bills from Quickbooks Online will automatically be set to "pending approval," and the account admin(s) will receive notifications to review these.

4. Review & Edit In One Go:

Account admins now have the ability to edit bill details during the review process, providing more control and flexibility.


New Partner Deals

We are thrilled to announce the launch of two new partner deals available on the Partnerships Marketplace:

CompanyCam is a photo-based documentation and communication tool that makes it easy for contractors and crews to keep track of projects in real time.

Truss users get a 14-day free trial and 25% off the first two months.

JobTread empowers you with simple yet powerful project management and construction estimating software to help you tackle projects more efficiently.

Truss users get 50% off their first month.

You can view and access these deals on the "Rewards" page of the Truss dashboard.


COMING SOON

Instant Withdrawals for Vendors

We are excited to announce that we are working on a game-changing feature that will allow vendors to instantly withdraw funds when accepting payments, even on bank holidays and weekends, for a small fee. Vendors will continue to have the existing options to accept funds for free via ACH, check or Truss.


Stay tuned for more updates as we continue to innovate and enhance your experience with Truss.

As always, we are here to help. If you have any questions about the new features or any feedback on how we can serve you better, please do not hesitate to reach out.

We look forward to supporting your continued success!

Product update
New feature

Send Checks From Truss

Matthew avatar
Shared by Matthew • April 30, 2024

We are thrilled to announce a new payment feature that provides added flexibility for your vendor bill payments.

Introducing Check Payments to Vendors

When you send a bill payment to a vendor, they can now accept the payment via a mailed check, in addition to our existing payment methods,

If you know your vendor prefers a check, you can also choose the check delivery option when initiating the bill payment.

How It Works

You can either choose 'Check delivery' as the payment method when making a bill payment and enter your vendor's address for them.

Or, if you select 'Let vendor decide' how to accept the payment, they can choose the 'Check delivery' option when accepting the payment.

A check will be sent to the provided address and delivered within 5-7 business days.

Learn more about how to send a check here.

Benefits for You

No Additional Cost: There is no cost for sending checks, either for you or your vendors.

No Setup Required: This feature is automatically available for all your bill payments — no need to enable anything on your part.

Transparency and Control: Easily track and cancel check payments from your dashboard.


Coming Soon

Order Checkbooks from Your Truss Account

To further enhance your payment capabilities, we are excited to announce that soon you will be able to order checkbooks directly from your Truss account.

This will allow you to maintain a physical checkbook for any immediate or onsite payments.

Simplified Bill Payments and Vendor Checkout

We will soon update the user interface for bill payments and the vendor payment checkout process.

These updates will make it easier for you to manage bill payments in Truss and simplify the process for vendors to accept payments.


Should you have any questions or need further information, feel free to contact our support team. We are here to assist you!

Product update
Promotional

Introducing Card Offers

Matthew avatar
Shared by Matthew • April 17, 2024

We are thrilled to announce the launch of an exciting new rewards benefit on our platform - Card Offers!


What are Card Offers?

Card Offers are special deals that allow you to earn more Truss points. We are excited to bring you two distinct types of offers:


1. Card-linked Offers

Earn extra points on your purchases by using your Truss card at specific vendors in-store or online. While most of these offers are automatically activated when you use your Truss card, a select few might require activation in your Rewards portal.

To view all deals, you'll need to:

  1. Visit the Truss "Rewards" page on your Truss dashboard
  2. Click the “Redeem points” button
  3. "Card linked offers” from the list of redemption categories

As time progresses, we will expand our list of offers by adding more merchants and deals.


2. Affiliate Offers

Enhance your online shopping with affiliate offers from top merchants, including Home Depot, Lowe's, and ACE Hardware. For instance, right now you can earn 2 points per $1 spent at ACE Hardware through the unique link in your rewards portal.

To take advantage of these deals, you'll need to:

  1. Visit the Truss Rewards portal and click the “Redeem points” button
  2. Select "Affiliate offers"
  3. Click on the offer you wish to redeem. You will see a "Shop Now" button, leading to the merchant's site through our unique offer link.
  4. Use this button to navigate to the store and to complete your purchase in the same browser window. This ensures your discount is applied, and your purchase is tracked correctly to award you the points.

Should you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. We look forward to bringing you more value and enhancing your banking experience with every step.

New feature
Feature update

Instant Withdrawals, Check Printing & More!

Matthew avatar
Shared by Matthew • April 15, 2024

We're thrilled to announce the rollout of three new features designed to offer you greater flexibility and convenience.

1. Instant Withdrawals

This new feature allows you to seamlessly transfer funds from your Truss account to a third-party bank account, with instant settlement.

  • How to use: Initiate a withdrawal and connect a bank account using its associated debit card number
  • Instant withdrawal fees: 1.5% of the transaction amount
  • Daily instant withdrawal limit: Set based on your account activity

Please note: This feature is currently only available for accounts that have completed additional verification. If you don’t see the instant withdrawal option when withdrawing funds, and you would like access to this feature, please contact our support team.

Learn more about how to withdraw funds instantly here.

2. Check Printing

We're excited to introduce Check Printing directly from your Truss account. This feature enables you to print checks with ease, using the routing information available on the 'Cash Account' page of your Truss dashboard with a check printer.

Please note: Printed checks will clear based on the ‘Debitable balance’ held in your Truss account. Please ensure your Debitable balance is high enough before sending a check. You can find your balance details under ‘View summary’ on your Cash account dashboard.

Learn more about how to print checks here.

3. Filtered Bills and Invoice View

To further streamline your financial management process, we've simplified bills and invoice filters. This update lets you filter and view bills and invoices by their status with a single click.

These updates are available now on your Truss dashboard. Should you need any assistance or have any questions, our dedicated support team is here to help you make the most out of these new additions.

We love hearing from our users! If you have any feedback or suggestions for future updates, please don't hesitate to reach out.

Feature update
New feature

Pay Vendors by Text & Bill Reminders

Matthew avatar
Shared by Matthew • April 10, 2024

We’re excited to announce two new features to streamline your vendor payments with Truss! Now, not only can you pay vendors via text, but you can also nudge them with friendly reminders for pending bill payments.


1. Pay vendors via text message

Make it easier for your vendors to accept payments by notifying them via text. Here’s how it works:

  1. Enter a Phone Number: Add your vendor's mobile number and choose the “Text message” option to initiate payment.
  2. Instant Text Notification: Your vendor receives a text with a secure payment link.
  3. Quick Payment Acceptance: Your vendors can accept the payment directly from the text through a secure link where they can deposit funds into their account of choice.

For detailed instructions, view this article.


2. Send bill reminders

Never let a bill payment slip through the cracks again. You can now send reminders for pending bill payments to your vendors via text and/or email. Your vendors will get a gentle nudge with the original payment link for easy access.

Learn how to send bill reminders here.


Exciting New Partnerships

We're also excited to introduce three new partner companies, offering exclusive deals for all Truss users, available through the ‘Rewards’ page of your dashboard.

  • Global Virtual Experts offers virtual solutions for real business needs, including accounting, marketing, and admin assistants. Truss users will receive 25% off for the first 3 months of service fees.
  • Protiv helps motivate hourly workers, improving production and quality through an integrated performance-based incentive program. ​Truss users get their first month free.
  • Curri is an app for contractors to instantly connect with a network of drivers to get material and supplies delivered to their job site. ​Truss users get $40 off the first delivery.

Coming soon: Check sending & check books

  • Check sending: In the near future, you'll be able to send checks directly from your Truss account, adding yet another level of convenience to your payment options.
  • Check books: Need a physical check? You'll soon be able to order personalized check books right from Truss

As always, your feedback is invaluable to us. Don't hesitate to reach out if you have any questions or need a hand getting started.

New feature

Send Invoice Notifications Via Text

Matthew avatar
Shared by Matthew • March 20, 2024

We're excited to roll out a new feature that allows you to create and send invoice notifications directly to your clients via text, making it even quicker and easier for them to pay invoices.

How to send invoices via text

When creating an invoice in Truss, you now have the option to notify your clients via text and/or email. To send an invoice via text, you simply need to add a phone number to your customer’s profile.

Your clients can access and pay the invoice directly from a link sent to them via text.

In case of unpaid invoices, you can also send payment reminders via text. Please note, reminders follow the initial method of invoice delivery.

This feature is live and available on your Truss account today. You can find more details about how it works here.


Coming Soon: Check Printing Capability

We're also excited to announce that check printing functionality will soon be available on Truss. This will enable you to seamlessly print checks directly from your Truss account, adding another layer of convenience and flexibility to your financial transactions.


We are here to support your business growth and financial management every step of the way. Your feedback is invaluable to us, so please do not hesitate to reach out with any questions, comments, or suggestions you may have.

New feature
Update

Access Exclusive Truss Partner Deals

Matthew avatar
Shared by Matthew • March 13, 2024

We're excited to share that we have launched the Truss Partnerships Marketplace, designed to bring you exclusive deals on a variety of essential tools for construction companies.


🚀 Initial partners & deals

  • Check The LevelAccounting
  • Open PhoneBusiness Phone
  • Construction ClockTime Tracking
  • Roofers Coffee Shop Networking & Education
  • Ingage Sales Enablement
  • TraydPayroll
  • SitemaxProject Management
  • MetalVue by Sherwin WilliamsCommunity & Education
  • Roofing Passport by Sherwin WilliamsEstimating
  • TestedHQProduct Testing
  • BuildStreamRecruitment
  • Certified Contractors NetworkTraining & Networking

🌱 Growing together

This is just the beginning! We are committed to continuously expanding our marketplace with new partners and deals to support your business's every need. As we strive to grow together, we're always on the lookout for potential partnerships that could bring additional value to you.

If you have any vendors or service providers in mind that you believe should be part of our marketplace, please let us know. Your suggestions help us ensure that we're enhancing our community with resources that matter most to you.


💡 Accessing deals

Log into your Truss app and go to the “Rewards” section to view more details about all partners and deals.


Thank you for choosing Truss. We can't wait to see your business thrive with these new resources. Need help or have questions? Reach out to our support team. We’re happy to help.

New feature
Product update

Partial Payments & Accept Card Payments Over the Phone

Matthew avatar
Shared by Matthew • February 28, 2024

We're excited to introduce the ability to accept partial payments on invoices and accept card payments over the phone.

Here's a quick walk-through video of what's new – or you can keep reading.


1. Partial Payments

‘Receivables’ is now ‘Invoices’

To make our platform more intuitive, we’ve renamed 'Receivables' to 'Invoices'. This update allows each invoice to support multiple payments.

Flexible payment checkout

Offer your customers more flexibility with the ability to pay invoices partially and with multiple payment methods, including ACH and credit card.

Your customers can view their payment history and outstanding amount, improving trust and communication.

Consolidated view of payments

When viewing an invoice, you will see all associated payments in the sidebar, along with the paid and outstanding invoice amount.

Please note: Your existing payment requests have been seamlessly converted into invoices, ensuring a smooth transition to the new system. No action is required from you.


2. Accept Card Payments Over the Phone

Expanding our payment options, we're excited to introduce the ability to accept card payments over the phone.

Learn how to accept card payments over the phone here.


Log in to your Truss account to explore these new features. If you have questions or need help, don’t hesitate to reach out to our support team.