Latest News from Truss
New feature
Product update

Check Deposits in the Field, Expense Tagging, and More!

Matthew avatar
Shared by Matthew • October 17, 2023

We are thrilled to announce a series of exciting updates to Truss that will streamline your workflow and make managing your finances even easier.

Here's a quick walk-through video of what's new – or keep reading below.

1. Check Deposits in the Field

Now, users with sales permission have access to the Mobile Check Deposit feature without accessing the bank account information. This powerful addition allows your sales staff to deposit checks wherever they are, whether they're on-site with clients or back at the office.

2. Expenses Page in Dashboard

We have simplified your expense tracking further. You can quickly access all your card transactions under the new 'Expenses' dashboard, displaying the same table as the 'Expenses' tab on your Card Account.

3. Tagging for Expenses

To enhance your expense organization, we have introduced expense tagging. Now, you can add tags to each expense to categorize them, making it easy to sort and track expenses, for example by project.

Note: All users can create tags and update tags on purchases. Only admins and bookkeepers have the authority to delete or update tags in the Settings section.

4. Send Reminders for Missing Receipts

Admins and bookkeepers can now send email reminders to users who have transactions with missing receipts. No more hunting down missing documentation; simply send a gentle nudge to your team members.

5. Streamlined Card Issuing

With our new streamlined card issuing feature, you can now seamlessly invite staff and issue cards to them in a single step.

6. Export Filtered Transactions View

You now have the ability to export specific subsets of your Cash Account transactions. Simply apply your desired filters to display only the transactions you need, and then export them as a CSV file.

7. Updated TOS

In addition to these exciting features, we want to inform you that we have recently revised our Terms of Service (TOS) to align with our current product offerings. We value your trust and are committed to providing you with a secure and reliable platform for managing your finances.

These enhancements were developed with your feedback in mind, and we are confident they will greatly improve your Truss experience. As always, your feedback is crucial to us, and we would love to hear your thoughts on these new features.

New feature

Mobile Check Deposit, Improved Filtering, and Updated Dashboard

Matthew avatar
Shared by Matthew • September 20, 2023

We're thrilled to announce some exciting updates that will enhance your Truss experience and streamline your financial management.

1. Mobile Check Deposit

We're excited to introduce the highly-anticipated mobile check deposit feature. Now, you can add funds to your Truss account via mobile check deposit alongside the existing options of bank transfer and manual entry. It's as simple as taking a picture of your check and uploading it.

Learn how to use check deposits.

Note: This feature is currently only available to user with Admin roles.

2. Improved Filtering

Managing your transactions just got easier with our new filtering options. We've added advanced filtering capabilities to all Transactions tables, allowing you to effortlessly locate specific transactions by amount, date, or other variables.

3. Updated Dashboard

Our commitment to enhancing user experience continues with a revamped dashboard and navigation system. We've made it easier than ever to navigate your accounts, payables, and receivables. Here's what's new:

Accounts Overview

This page provides you with an overview of your cash account and card account, making it easier to access all the details for your accounts in one place.

Wallet Tab

Each user can now keep track of their personal cards in the new 'Wallet' tab. This allows employees to see all their cards, purchases and receipts in one place.

Actions Button

We've introduced the 'Actions' button in the navigation bar, allowing you to access essential functions from any page within Truss.

These new features are part of our ongoing commitment to improving Truss and providing you with the best possible financial management tools.

As always, your feedback is valuable to us. If you have any questions or suggestions, please don't hesitate to reach out to our support team.

Update

Successful Launch of New Banking Partnership

Matthew avatar
Shared by Matthew • August 10, 2023

Dear Valued Customer,

We are thrilled to inform you that the transition of our banking services to Thread Bank has been successfully completed.


Key Benefits of the New Partnership

  • Enhanced FDIC Insurance Coverage: Your accounts are now automatically covered by FDIC insurance of $2.5 million through Thread Bank; Member FDIC
  • Increased Flexibility for Tier Limits: As part of this transition, we have increased limit tier flexibility. Contact your account manager to learn more.
  • Faster Withdrawals and Payables: Outgoing ACH payments of settled funds are now processed on the same day as initiated, reducing processing times by up to two business days.
  • Exciting New Features on the Horizon: We are actively working on introducing highly requested features. Stay tuned for updates on the following features: Mobile check deposits, sending checks to pay invoices, and lines of credit.

Important reminders

Transactions Scheduled on Transition Day:

Outgoing payments set to process on the transition day, August 9th, will be delayed by one business day. This is a one-time delay due to the bank partner change.

Updated Terms of Service:

If you haven't already done so, we kindly request that you log in to your Truss account immediately to review and accept the updated terms of service. Your acceptance is essential to continue using our services seamlessly.


We understand that change can sometimes be accompanied by questions, and our dedicated support team is here to assist you. If you have any inquiries or require further clarification, please don't hesitate to contact us.

Truss is now better equipped to cater to your financial needs, offering improved services and increased benefits through this partnership with Thread Bank. We remain committed to providing you with the best banking and payment solutions for your construction business.


Truss is a financial technology company and not a bank. Banking services are provided by Thread Bank, Member FDIC. Visa® Cards are issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa is accepted. FDIC Insurance is provided through Thread Bank; Member FDIC.

Update

Updated Launch Date for Banking Partner Transition

Matthew avatar
Shared by Matthew • July 28, 2023

Dear Valued Customer,

We are excited to bring you an important update regarding the transition of our banking partner and the launch of enhanced benefits at Truss.

We have diligently worked to finalize all necessary arrangements with Thread Bank, and we are now pleased to announce that the new launch date is set for Wednesday, August 9th, 2023!

Once the transition takes place on August 9th, you can look forward to enjoying the following enhanced benefits:

  • $2.5M FDIC insurance provided through Thread Bank
  • Increased flexibility for tier limits
  • Faster withdrawals and payables

Note: Outgoing payments set to process on the transition day will be delayed by one business day. This is a one-time delay due to the bank partner change.


As we proceed with the transition, we want to highlight a few important action items for you to keep in mind:

1. Approve updated service agreements

We are updating the following user agreements to support banking partner changes:

You will be prompted to agree to the updated agreements upon logging in to your Truss account. To ensure a smooth transition, please review and agree to the new terms by Thursday, August 3rd, 2023.

Note: We will close accounts setup with our previous bank partner on August 23rd, 2023. To keep using Truss, you are required to agree to open a new account with Thread Bank before August 9th, 2023.


2. Reissuing of cards

Due to the banking partner change, we will need to reissue all existing cards for our users. Your current cards will stop working after the transition. Rest assured, we will contact all cardholders directly to assist with the transition.

To receive your new card before the transition, please ensure to accept the new cardholder agreement through your Truss dashboard by August 3rd.

Note: New cards will need to be activated through the dashboard before you can use them.


We understand that these changes may raise questions or concerns, and we want to assure you that our team is available to assist you every step of the way. If you have any inquiries or need further information, please don't hesitate to reach out to our support team.

Thank you for choosing Truss as your trusted banking and payments partner. We will be in touch very soon with additional details about the launch on August 9th.

Best regards,

Matthew Smith

CEO & Co-Founder

Truss


Truss is a financial technology company and not a bank. Banking services are provided by Thread Bank, Member FDIC. Visa® Cards are issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa is accepted.


Update

Important Announcement: Banking Partner Change & Enhanced Benefits

Matthew avatar
Shared by Matthew • July 25, 2023

Dear Valued Customer,

We are excited to inform you of an important change at Truss that will significantly improve our banking and payment services.

Effective August 9th 2023, we will transition our banking partner from Blue Ridge Bank to Thread Bank.

We are currently working diligently to finalize the new launch date, and we will inform you as soon as possible once we have the updated information.


What this means for you

Enhanced FDIC insurance

Thread Bank is a member of the FDIC, and we are excited to announce that with this change, we can offer you enhanced FDIC insurance coverage of $2.5 Million on your account with us – no action required by you. When we open your account on Thread, it will automatically have $2.5M of FDIC coverage.


Increased flexibility for tier limits

We have increased limit tier flexibility to make sure you're able to run and grow your business, without worrying about limits. Please contact your account manager if you would like to learn more about increasing your account limits.


Faster withdrawals and payables

Our partnership with Thread Bank allows us to start processing outgoing ACH payments on the same day as initiated, which accelerates deposit times of outgoing payments by up to two business days.


Reissuance of cards

As a result of this banking partner change, we will need to reissue all existing cards for our users. Your current cards will stop working after the transition on August 9th.

We will contact all cardholders directly to assist with the transition.


Updated service agreements

We are updating our Business Deposit Account and Cardholder agreements to support banking partner changes. These agreements will be available online for review.

All users are required to approve the new agreements by August 3rd, 2023. You will be prompted to review and accept the updated agreements upon logging in to your Truss account.

If you would not like us to transition your account to the new partner, please notify us immediately, as this will require us to close your account with Truss.

Note: We will close accounts setup with our previous bank partner. To keep using Truss and ensure a smooth transition, you are required to agree to open a new account with Thread Bank.


Launch of highly requested features

The change in banking partners unlocks the development of new, highly requested features, such as

  • Mobile check deposits – estimated August 2023
  • Sending checks to pay invoices – estimated September 2023
  • Lines of credit – estimated Fall 2023


We continuously strive to improve our services, and this transition marks a significant step towards delivering the industry's best banking and payment solution.

We value and listen to all feedback you share with us. Please don't hesitate to book a call with our team to learn more about this upcoming improvement or send us a message as we develop and launch new features.

Thank you for choosing Truss as your banking and payments solution. We are genuinely excited about the benefits this banking partner change brings to you and your business.

Best regards,

Matthew Smith

CEO & Co-Founder

Truss

Feature update

Manual Entry & Payment Reminders

Matthew avatar
Shared by Matthew • June 14, 2023

Hi there,

We've got some great news to share that will make your payment experience even better. At Truss, we're all about simplifying things for you, and we're thrilled to introduce two awesome updates:


1. Connecting a bank account by entering routing numbers

If you or your contacts prefer not to login to your online banking to make a payment, you can now manually enter routing information within our system to connect a bank account effortlessly. Manually connecting a bank account via routing numbers allows to make a payment without logging into a bank connection service.

Learn more about how Manual Entry works here.


2. Payment Reminders

Waiting for a client to pay an invoice? You can now send friendly reminders to your customers directly through our platform.

More details on how to send payment reminders here.


We always appreciate your feedback, and it's been instrumental in shaping these updates. If you need any help or have questions, don't hesitate to drop us an email or schedule a call with our team.

Thank you for your continued support!

Feature update

Payment Tracking & Estimated Deposit Dates

Matthew avatar
Shared by Matthew • May 31, 2023

Hi there,

Transparency in cash flow is vital for every construction business. At Truss, we understand this need and continuously strive to enhance your payment experience. That's why we're excited to introduce our latest feature:

Track the progress of your payments in real-time and view estimated deposit dates.

Whether it's payables or receivables, you now have complete visibility into the progress of your payments, from payment initiation to funds settlement. We've also included an estimated deposit date, enabling you to plan your finances more effectively.

Note: When a Receivable has the status 'Available' (like in the image above) the funds can be spent right away on a Payable transaction or on your Truss cards.

To check the progress of your transaction, go to the Receivables or Payables table in your dashboard and click on any transaction. A sidebar will open up that shows the payment status in real-time.


As always, if you have any questions or feedback, please do not hesitate to send us a message or schedule a call. Thank you for your continued support!

New feature

Product Update: Automated Receivables & Sales Permissions

Matthew avatar
Shared by Matthew • May 24, 2023

Hi there,

We are excited to share two new features that have been highly requested! Our team has launched the Quickbooks Online Integration for receivables and added a new permission level for sales staff. Here are the details:


Automated Receivables – QBO Integration

We've made it even easier for you to get paid! You can now sync your invoices from your Quickbooks Online account to your Truss dashboard. This allows you to import all outstanding invoices from QBO and automatically request payment through Truss.

When the payment's made, your invoice will be marked as paid in QBO and reconciled against your Truss general ledger account.

Learn more about how to set up and use Automated Receivables.


Sales Permission Level

We've got some great news for sales teams too! We've added a new permission level that lets you invite your sales staff to your Truss account and allow them to create payment requests. They can only view the payments they created.

Learn how to add users and set permission levels.


As always, if you have any questions or feedback, please do not hesitate to send us a message or schedule a call. Thank you for your continued support!

Best regards,

Matthew Smith
CEO & Co-Founder
Truss

Product update

Contact Filtering & Bill Payment Improvements

Matthew avatar
Shared by Matthew • March 29, 2023

We are thrilled to announce some recently added new and improved features to our product. Our team has been working hard to make our platform more user-friendly and efficient. Here are the details of the new updates:

Filtering Payments by Contact

You can now search for payables and receivables by contact name or email. This new feature allows you to easily view all payments associated with a specific contact, making it easier to track your payments and vendors.

Importing Vendors from QBO and Adding Direct Deposit Info

When importing and paying bills from your Quickbooks Online account, we match vendor email to Truss contacts. If a vendor does not have a matching email, you must create a new contact or select an existing one in the side panel.

Additionally, if you prefer to pay them via direct deposit, you can add your vendor's routing information right away and send funds directly to their account. Learn more here.

Re-sync Bills from Quickbooks

To get the latest status of your Quickbooks Online account, you can now easily re-sync your bills at any time on the 'Select bills' step.

Payment Total Now Visible on Bulk Payment Flow

When sending payments in bulk, the total amount is now clearly indicated on the 'Review payment' step.

As always, if you have any questions or feedback, please do not hesitate to contact us. Thank you for your continued support.

Update

We are changing our name to Truss today!

Matthew avatar
Shared by Matthew • March 13, 2023

Hi there,

Today is the big day! Last week we emailed you about an upcoming name change, and now it’s live.

But that’s not everything: With our new name and brand, we are also launching a highly requested new feature: Universal checkout links.

More below.


What the name change means for you

You can expect the same trusted platform with:

You can continue to use your existing MazumaGo cards for the time being. We will replace these in the next few months with new Truss cards.

There will be no service interruptions with this change. To explain any branding adjustments to clients, please access our free email template. There is also a new security page you can share.

What’s in a name?

Over the last year, we’ve spent a lot of time talking to business owners in the industry and continue to do so every day. We understand how challenging it can be to run a construction business, manage job sites and maintain a healthy cash flow.

A truss gives a stable form capable of supporting considerable external load.

Similarly, we want to support you in doing your job and remove the added stress of sending and collecting payments. Our mission is to make moving money as simple as possible, so you can focus on what really matters: Growing your business.

More about our rationale behind the updates and what they represent for our company and you in our latest blog post.


New Feature: Universal checkout link

It’s now easier for your clients to view and pay all of their payment requests in one place, and it’s simpler to collect payments for you.

From your dashboard, set your checkout ID to create a permanent link unique to your company. When your customers accept a payment request, they will be directed to a portal of all their outstanding and paid requests.

This means you no longer have to worry about different payment request links for each transaction. All payment requests for one customer are accessible through the same link.

See what the new checkout will look like for your customers:


Tell us what you think.

We’ve put a lot of thought into our new look and product update, and we’d love to hear from you! We couldn’t have come this far without your support.

Let’s keep money moving.

Matthew Smith

CEO & Co-Founder
Truss